Email notifications integration
The email notification integration allows you to include with ease emails notifications in your customer journeys.
To send email notifications to your customers, you won’t need to use an external tool.
You can use this integration to send very specific behavioural email or lifecycle messages to your users.
Whether it is a welcome email, a password recovery, or an upgrade email.
The email integration now support one action:
|Email actions||Description||Help docs|
|Send Email||When a customer during any specific journey pass trough the action ||See use case|
How do I activate this integration?
Head to the Email Notifications section.
If you want us to send email on your behalf so it looks like it is coming from your servers and not ours, we recommend setting up DKIM.
💡 Verifying your sending domain in Plainflow has a number of benefits that help improve deliverability as well as the appearance of your tracked links.
Save your domain and the necessary CNAME records to configure will be immediately listed below.
To set-up basic authentication you’ll need to add four DNS records at your DNS hosting provider:
|Verify Record||CNAME||CNAME record that verifies you are the owner of the domain|
|Send email on your behalf||CNAME||CNAME record that allows Customer.io to sign emails sent on your behalf|
|DKIM Record||TXT||TXT record that allows Customer.io to sign emails sent on your behalf|
|Link Tracking Record||CNAME||CNAME record that enables white label link tracking|
How do I verify my records are there?
Once you’ve configured copied and paste the host in your hosting provider hit the “Verify configuration” button.
This is how it will look like once you’ve configured this action👇
Can I use a template engine in the email body?
Yes. We fully support Nunjucks.
|Filters||Filters are essentially functions that can be applied to variables. They are called with a pipe operator ||Help link|
Can I send HTML Email?
Yes. You can send both plain text and HTML emails. Just copy and paste the code in the email body section.
Not using Plainflow yet? Get your free account here. 👈